Privacy Policy

1. Controller Information

The data controller for your personal information is:

2. Information We Collect

We collect and process the following types of personal information:

2.1 Information You Provide

• Contact Information: Name, email address, phone number, postal address
• Professional Information: Job title, company name, professional experience, educational background
• Course Enquiries: Training interests, career goals, specific learning requirements
• Payment Information: Billing details for course fees (processed securely through third-party payment processors)
• Communication Records: Correspondence with our team, feedback, and support requests

2.2 Information We Collect Automatically

• Website Usage Data: Pages visited, time spent on site, referral sources
• Technical Information: IP address, browser type, device information, operating system
• Cookies and Tracking: As described in our Cookie Policy

3. How We Use Your Information

We process your personal data for the following purposes:

3.1 Service Provision

• Responding to enquiries about our training programmes
• Processing course registrations and managing bookings
• Delivering training materials and course content
• Providing customer support and assistance
• Processing payments and managing billing

3.2 Communication

• Sending course information and updates
• Notifying you of new training programmes
• Sharing relevant finance industry insights (with your consent)
• Administrative communications about your courses

3.3 Legal and Business Purposes

• Complying with legal obligations and regulations
• Maintaining accurate business records
• Protecting our legitimate business interests
• Improving our services and website functionality

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide training services you have requested
• Legitimate Interest: To improve our services and communicate relevant information
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing

We may share your personal information with:

5.1 Service Providers

• Payment processors for secure transaction handling
• Email service providers for communication delivery
• Website hosting and technical support providers
• Professional advisors (lawyers, accountants, auditors)

5.2 Legal Requirements

• Government authorities when required by law
• Regulatory bodies in the education or finance sectors
• Law enforcement agencies when legally obligated

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Data Transfers

Your personal data is primarily processed within the European Union. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the EU
• Certification schemes and codes of conduct

7. Data Retention

We retain your personal data only for as long as necessary:

• Course Participants: 7 years after course completion for certification and legal purposes
• Enquiry Data: 3 years from last contact for business development purposes
• Website Data: As specified in our Cookie Policy
• Financial Records: As required by Dutch tax and accounting laws

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

To exercise your rights, contact us at privacy@electinbsw.top. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure data backup and recovery procedures
• Incident response and breach notification procedures

10. Cookies and Tracking

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Our services are designed for professional adults. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

13. Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact us:

14. Supervisory Authority

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):